• Plans requiring additional checkout steps means more declined transactions and longer and more complicated checkout experiences • 52% of UK shoppers say increased online checkout steps will cause them to abandon purchases • Changes mean no more express checkouts or quick in-app payments from mobiles, reduced access to non-European online shopping sites, and longer queues
• Consumer spending increases +2.4% year-on-year in September, having been broadly flat in August (+0.1%) • Spending via e-commerce increases solidly (+6.0% on the year), while face-to-face expenditure saw a minimal increase (+0.1%) • Recreation & Culture (+6.8%) and Hotels, Restaurants & Bars (+6.0%) are best performing sectors
• 85% of Britons say banks are the most trusted institution in the provision of biometric authentication payment services • Britons are twice as likely to trust banks as government agencies to store their biometric information (60% vs 33%)
Headline findings: • Expenditure growth slows since July, rising by just +0.1% on the year • Hotels, Bars & Restaurants (+4.3%) and Recreation & Culture (+2.0%) both see slower increases in spend • Clothing & Footwear sees renewed fall in expenditure (-2.6%) • Reduced spending in face-to-face categories (-2.8%) is offset by further growth in e-commerce (+3.2%)
-Consumer spending rises +1.6% year-on-year in July, an improvement over May (+0.8%) and June (+0.9%), but still lower than the average growth rate in the past 2 years (+2.4%) -Hotels, Restaurants & Bars is strongest performing sector (+8.9%) -Transport & Communication records a further drop in spending (-3.8%)
Growth in consumer spending holds close to May’s 27-month low (+0.9% year-on-year) Transport & Communications which include flight bookings and car purchases dropped -4.2% Slowest increase in spending at Hotels, Bars & Restaurants since January 2013 (+3.3%) E-commerce spending rises at a faster pace (+4.6%), while face-to-face expenditure falls for the second month in a row (-1.3%)
• 1-in-5 in-person Visa-processed card payments are now contactless • 3 billion contactless transactions made using Visa cards and devices across Europe between 1 May 2015 and 30 April 2016 • 165 million Visa contactless cards and 3.2 million POS terminals are now in active in Europe
• SMEs identify banks as their preferred provider of transaction services, but take-up of newer ways to pay and be paid varies • Key barriers to change highlighted as perceived cost, risk and other priorities being addressed first
Headline findings: • Consumer spending rises by +2.3% year-on-year • Strong increases in expenditure seen in Recreation & Culture (+5.6%) and Hotels, Restaurants & Bars (+5.3%), but spending at Clothing & Footwear retailers declines (-1.8%) • Growth led by higher e-commerce spending (+4.2%), as face-to-face expenditure falls slightly (-0.9%)
• Contactless transactions over £20 grew at more than double the rate of those under £20 following the introduction of new £30 spend limit • Bars and pubs a prime driver of growth for contactless above £20, seeing 30% average weekly growth • Contactless payments now make up 10% of all face-to-face payments between £20 – £30
• Household spending increases +2.2% year-on-year in February • Sharp rise in spending on Hotels, Restaurants & Bars (+13.6%) and Recreation & Culture (+9.7%), while expenditure growth reaches 13-month high across Food & Drink (+4.8%) retailers • E-commerce on upward trajectory as growth improves to +6.3% on an annual basis
• Consumer spending increases solidly in December (+2.3% year-on-year), rounding off 2015 as the second strongest year since 2008 • Sharp rise in e-commerce spending (+7.4%), but face-to-face spending is broadly flat (-0.1%) • Growth led by Hotels, Restaurants & Bars (+8.1%), Household Goods (+4.9%) and Recreation & Culture (+4.8%)
