Stora Coop Visby fortsätter att bryta ny mark med digitaliseringens möjligheter. Turnpike kopplar nu upp butikens medarbetare för att förbättra kundupplevelsen och utnyttja kraften i att rätt person kan agera i realtid på kundernas behov.
Last week Turnpike Group (awarded ”Start Up of the Year 2021” by Microsoft Sweden) were featured in Dagens Industri, the largest business publication in Sweden. Jonas Borglin, CEO and new investor and board member Tomas Franzén explain the need for smarter retail solutions, and how smartwatches will play a key role in that transformation.
Turnpike, a leader in digital retail innovation, has been named “Swedish Start-Up of the Year” by Microsoft. Turnpike’s SaaS solution includes smart devices worn by retail staff members who get discreet vibrations and messages when they need to take action.
Turnpike Group is strengthening their leadership team with ex-H&M veteran Joanna Command as Head of Customer Success.
Turnpike Group is strengthening their leadership team with Silicon Valley import Shawn Adamek as Chief Commercial Officer.
Jonas Borglin (former CEO at The New Division, long career within American Express etc) appointed new CEO of Turnpike Group, the leading SaaS-company for frontline workers, with start 1st of January 2021. Borglin: "We can fundamentally change the work-life of hundreds of millions of people, for the better. I’m thrilled to join forces with the Turnpike team and lead the company’s global expansion.”
The Covid-19 Pandemic has turned the business world upside down. One of the most critical questions globally is how to secure the lives of firstline workers, so businesses can re-open again in a responsible manner.
H&M opens a new miniature flagship in the heart of Berlin, blending physical and digital shopping with a carefully curated, tech-led and customer-centric shopping experience
Human interaction is an indispensable part of effective customer service, yet many retailers are failing to recognise this. The success of the retail store depends on making every contact with the customer extraordinary.