When the world’s largest retail trade fair, EuroShop 2026, recently brought together leading players from across the global retail industry in Düsseldorf, one thing became clear: physical retail continues to evolve rapidly - but also with increasing complexity.
For Turnpike, the event was also an opportunity to reflect on what is actually driving change in the retail environment today.
Three
Hi,
In February, the global retail industry gathers in Düsseldorf.At EuroShop 2026, Turnpike will be there with a clear belief: Partnership is the new leadership.
Retail doesn’t move forward through isolated solutions. It moves forward when strong platforms connect - and when partnerships turn individual capabilities into something greater.
At the centre of our EuroShop presence is ITAB G
Why The Battle is Won at the Frontline.
Turnpike WhitepaperStockholm, 2026By Thomas Berglund, Head of Hospitality at Turnpike Group
INTRODUCTION - HOSPITALITY IS NOT A PROCESS
Hospitality is not a process.It is not a checklist.It is not a system.
Hospitality is a feeling.
It is how a guest feels when they arrive tired.How they feel when something goes wrong.How they feel when someon
Roger Sjödin, Säljchef Turnpike, Stockholm, 26 november 2025
FIENDEN SOM STJÄL DINA KUNDER - UTAN ATT DU MÄRKER DET
Gå in i en matbutik en vardag vid femtiden.
Någon behöver hjälp i självscanningen som hakat upp sig.Någon letar efter personal vid mejerihyllan. Pantmaskinen är full.
Någon går runt och försöker hitta någon att fråga var senapen finns.Och en medarbetare - som gör sitt bä
Stockholm, 24th of November 2025
THE MOST EXPENSIVE PROBLEM IN GROCERY RETAIL
Walk into any grocery store at 17:10 on a weekday.
Someone needs assistance at self-checkout.Someone is searching for help in the dairy aisle.Someone is wandering the store trying to find an employee.And a staff member - doing their best - is running between tasks hoping to be everywhere at once.
A minute pas
Turnpike Whitepaper. Stockholm. 10 November 2025.
Retail is full of friction - the invisible force that steals time, drains energy, and frustrates customers. Turnpike was born to remove that friction and return flow to everyday work.
This is our story, our vision, and our proof that Human Tech is the future.
Chapters;
1) The War on Friction
2) The Information Gap
3) The Frictio
How a powerful partnership transforms the self-checkout experience from efficient to effortless.
The self-checkout revolution is accelerating worldwide.Retailers across the globe are embracing automation to meet rising consumer demands for speed, convenience, and autonomy.But as self-service expands, a new challenge emerges: how to keep the human touch alive and prevent friction between technol
