Categories: service

8 January 2025 16:00

Tobu Railway Group Opens Two New Nikko Pass Sales Locations in Central Tokyo: at the Courtyard by Marriott Tokyo Ginza Hotel Ginza Tobu Hotel and the AC Hotel by Marriott Tokyo Ginza.

From December 10 , 2024, Tobu Railway Group began selling its Nikko Pass all area at the front desk of both the Courtyard Marriott Ginza Tobu Hotel and the AC Hotel Tokyo Ginza by Marriott. By selling the pass in the center of Tokyo, Tobu Railway aims to promote the purchase of the Nikko Pass to foreign tourists staying in central Tokyo.
As of December 10, 2024, Tobu Railway Group began sellin

13 June 2024 09:00

TOKYO SKYTREE®, the World's Tallest Freestanding Broadcast Tower, Makes Two Announcements:

Sky Restaurant 634 (musashi)
[1] Its "Sky Restaurant 634" Musashi Has Opened its Special Private "Grand Room" for Public Use, as of May 23, 2023
[2] Its Sumida River Fireworks Festival Special Opening Night Event will be held on Saturday, July 27, 6:00-8:30PM at Skytree's Observation Deck, 350 Meters Above. Only 634 lucky advance registrants will be able to partake in this exclusive viewing

3 April 2024 00:00

Announcing the Renewal and Reopening of TOKYO SKYTREE® SHOP and Extended Hours for TOKYO SKYTREE Observation Deck

Skytree Medal Commemorative (Gift Shop item)
TOKYO SKYTREE SHOP, Located on the 5th floor of TOKYO SKYTREE®, has Reopened on March 19, 2024 after an in-depth Renewal, and TOKYO SKYTREE Observation Deck is now Open for Extended Hours from Monday, April 1, 2024.



Sora-chan Stuffed Doll (Gift Shop item)
TOKYO SKYTREE® has completely renovated its 5th floor official store "SKYTREE

3 January 2024 09:00

Trial of International Baggage Delivery Service for Foreign Tourists at Asakusa Tobu Hotel

Asakusa Tobu Hotel
Tobu Railway (headquartered in Sumida, Tokyo) and Tobu Hotel Management (headquartered in Sumida, Tokyo), in cooperation with OSS (headquartered in Osaka, Osaka) which provides comprehensive logistics management services, launched a trial international baggage delivery service for foreign tourists at Asakusa Tobu Hotel on Friday, December 1, 2023.

Deluxe Triple Room (A

19 December 2023 09:00

Partial Adjustments to Tobu Railway Limited Express Train ”Spacia X” Special Seating Charges

Tobu Railway Co., Ltd. (headquartered in Sumida-ku, Tokyo; Yutaka Tsuzuki, president) will introduce two new Spacia X train sets, operating a total of four train sets on six round trips daily so that even more customers can use the express train following timetable adjustments that are to take place on Saturday, March 16, 2024. Some of the special seating charges will also be adjusted. Tobu Railwa

22 November 2023 09:00

The "Courtyard by Marriott Tokyo Ginza Hotel" has Renewed its Contract with Tobu Hotel Management

It will Continue as the "Courtyard by Marriott Tokyo Ginza Hotel" Under the "GINZA CONTRAST" concept. The restaurant and guest rooms will reopen on Wednesday, November 1 and Friday, December 1 respectively.
Courtyard Marriott Tokyo Ginza Hotel Entrance Tobu Railway and Tobu Hotel Management have renewed their affiliation with the Courtyard by Marriott Tokyo Ginza Hotel under the "GINZA CONTRAST

25 October 2023 09:00

The 150-Year-Old Nikko Kanaya Hotel Completed Renovations of its "Annex Royal House" on July 15, 2023

Now, in Autumn, when Nikko, Japan Fires up Intensely Vibrant Foliage, is the
Time to Stay at this Historic Property Immersed in Traditional Japanese Culture.


Nikko Kanaya Annex Exterior Daytime
The Nikko Kanaya Hotel, which began as Japan's first Western-style resort hotel, opened its doors in 1873. Now,150 years later, the hotel's Annex Royal House has undergone a shiny new renov

21 June 2023 09:00

TOBU RAILWAY and TOKYO SKYTREE Jointly Create "DISCOVER YOUR EXCITEMENT" Video, Promoting Tokyo's Shitamachi "Downtown"

Tobu Railway and TOKYO SKYTREE have jointly created the video "DISCOVER YOUR EXCITEMENT," introducing TOKYO SKYTREE and its Shitamachi "Downtown" environs to visitors from around the world. The main focus of the video is an impressive storyline that seamlessly connects a day spent by Baby Boomers to Gen Z, couples and singles, in the area extending from Sensoji Temple to TOKYO SKYTREE.

24 May 2023 05:47

Japan’s Tobu Railway Co., Ltd. Releases its 2023 Tourism Information Booklet: “Rail Travel in Japan with Tobu Railway”

This 27-page handbook introduces the wonderful natural and historic sightseeing locations and experiences available along the Tobu Railway line with additional info and transportation and accommodations. It is available in four languages, including Japanese, English, Simplified Chinese and Traditional Chinese.
Tobu Railway announces the latest edition of its guide booklet “Rail Travel in Japan

16 February 2023 09:00

Tobu Railway Begins Selling Mobile Version of NIKKO PASS Via Klook

Now visitors simply show the QR code on their smartphone screen to station staff. There is no need to present a paper ticket at designated locations, as was previously required.

On January 3, Tobu Railway began selling a mobile version of the NIKKO PASS (https://www.tobu.co.jp/en/ticket/nikko/all.html) to foreign tourists via Klook, an online travel agency. With this service, visitors simpl

17 January 2023 09:30

New Tobu Railway Tokyo Leisure Facility Openings in 2023 ー PADEL TOKYO Mizumachi, a New Padel Court Racquet Sport Facility and Garden of Earth, a New Children's Playground, Both in Downtown "East Tokyo."

In 2023, Tobu Railway will open two new leisure facilities in Tokyo: PADEL TOKYO mizumachi, a new Padel Court Spanish-style racquet sport and Garden of the Earth, a new children’s playground. Both venues will be located in the newly developing East Tokyo area.

TOKYO mizumachi
The East Tokyo area is rapidly becoming the gateway from TOKYO SKYTREE TOWN to TOKYO mizumachi. TOKYO mizumachi i

26 July 2022 09:00

Tobu Railway to Introduce its Latest N100 Series of Limited Express Spacia X Trains in July 2023

Tobu Railway Spacia X N100 trainThe New Six-Car Trains will Operate on the Route between Asakusa, Tokyo and Nikko & Kinugawa Onsen in Tochigi Prefecture. They will Now Include Travelers' Choice Seating Options, such as the "Cockpit Suite," Resembling Private Jet Seating, and the "Cockpit Lounge," Featuring a Relaxing Café Counter Depicting Nikko Motifs. Once in Nikko, Travelers Can Continu

16 February 2022 09:00

A dream Stay for Railway Fans in Hokkaido, Japan! Train Simulator Room Opens at the Fairfield by Marriott Sapporo!

Tobu Railway, the operator of the simulator cab (short for cabin), and Tobu Ryokuchi, the operator of the Fairfield by Marriott Sapporo, have opened a train simulator room! From January 28, 2022 through February 28, 2022, guests and hotel visitors can try out the simulator for a modest price per group - one group per day, up to three persons per group, for up to three hours (details below). A sepa

25 June 2018 10:28

We Are Updating Our NIKKO PASSES Exclusively for International Tourists!

Tobu Railway (Head office: Sumida-ku, Tokyo; President: Yoshizumi Nezu) is updating its passenger tickets exclusively for international tourists visiting the Nikko-Kinugawa Onsen area from July 1 (Sun), making them more straightforward, more convenient, and better-value.

Update Details
・NIKKO PASS all area
In addition to what is offered for the existing NIKKO ALL AREA PASS, this new p

4 October 2017 09:00

Tobu Railway Opens TOBU Tourist Information Center IKEBUKURO at Ikebukuro Station

At TOBU Tourist Information Center IKEBUKURO, staff members offer information in English and Chinese on sightseeing in Ikebukuro and tourist spots on the outskirts of Tokyo. Special train tickets are also sold at a discount rate, which enable foreign visitors to travel to Kawagoe, a popular tourist destination 30 minutes away from Ikebukuro by rail.
Tobu Railway asks foreign visitors to be sure

29 September 2017 09:00

TOBU Railway Introduces Multilingual Telephone Interpretation Service in Nine Languages!

TOBU Railway announces the introduction of a multilingual telephone interpretation service at stations along TOBU lines and other TOBU managed facilities.
Staff members can use an interpreter (telephone operator) to provide services to foreign customers of TOBU lines and other TOBU managed facilities that require assistance in a language other than Japanese.
The service will be available at

6 September 2016 11:42

“Hands-Free Travel Service” begins at Tobu Nikko Station in September 2016! !

　Tobu Railway Co., Ltd. will begin a trial run of the “Hands-Free Travel Service” at Tobu Nikko Station on the Nikko Line in September 2016.
　In this service, we receive the luggage of customers at Tobu Nikko Station and deliver it on the same day to the inn or hotel they will be staying at in and around Nikko, Lake Chuzenji, the Yumoto Hot Springs, the Kinugawa Hot Springs, and the Kawaji Hot

29 July 2016 11:49

Introducing the Fast Skytree Ticket（For International Visitors）

The TOKYO SKYTREE is the highest free-standing broadcasting tower in the world.The observation decks located in the height of 350 and 450 meters, you can have the full view of Tokyo city.For International Visitors, Fast Skytree Ticket, sold at an exclusive ticket counter, is an entrance ticket which grants you admission by a shorter wait times compared to the regular ticket(Same-day ticket).
UR

29 July 2016 05:25

Providing Information on Sightseeing Spots a Short Distance from Tokyo via Facebook! Information on Special Pricing Events and Campaigns too!

Tobu Railway (headquartered in Sumida-ku, Tokyo; President: Yoshizumi Nezu) will launch its Official Facebook Page for foreigners beginning on Monday, June 13, 2016.
We will provide information about attractions in Japan, including Asakusa’s Tokyo Skytree Town (a standard sightseeing spot in Tokyo), the Nikko/Kinugawa area with Toshogu (World Heritage Sites) and natural beauty, the Ryomo area w