Kairos Honored for Customer Excellence | Adder Distributor Awards

We are proud to recognize our partner Kairos with the Adder Distributor Award for Customer Excellence. This award celebrates distributors who have demonstrated unwavering commitment to customer satisfaction, ensuring that every interaction nurtures strong relationships and delivers exceptional service.

At Adder, our distributor network is essential to our business success. Through these awards, we celebrate the outstanding contributions of our partners and the shared values that make our distribution channel strong, resilient, and effective.

A Commitment to Excellence

Kairos have set themselves apart with their customer-first approach, going above and beyond to meet customer needs, resolve challenges efficiently, and ensure a seamless experience. In addition to their exceptional customer service, Kairos have made a significant investment in training and product knowledge, particularly in Adder’s high performance KVM solutions. This dedication to understanding and promoting Adder’s products has been pivotal in enhancing both the Adder brand and the experiences of customers. The results of this investment are clear, as both Adder and Kairos customers are benefiting from the deep product knowledge and expertise Kairos have developed.

Pierre Jalbert, strategic sales manager at Adder, expressed his appreciation for Kairos’ outstanding contributions:

"Kairos has consistently demonstrated an exceptional level of service, ensuring that our customers receive the highest quality support and solutions. Their commitment to excellence and the investment they’ve made in product training is truly commendable. We are proud to have them as a trusted partner."

Celebrating Core Values

The Adder Distributor Awards are more than just recognition—they celebrate the core values that define our success. Collaboration is at the heart of our partner network, and Kairos have demonstrated exceptional teamwork, open communication, and a strong partnership mindset, ensuring smooth operations and outstanding service. Their innovative approach allows us to better meet customer needs while staying ahead in a competitive market. Simultaneously, their ability to embrace change has been instrumental in adapting to new technologies and evolving industry demands with agility and confidence.

Kairos’ positivity and commitment to excellence inspire both their team and ours, fostering a culture of optimism, drive, and continuous improvement. By recognizing and celebrating these values, we reinforce the qualities that make our distribution network strong and customer-focused. Kairos’ Customer Excellence Award is a testament to their dedication, and we look forward to continued success together.

Congratulations Kairos!

Find out more about partnering with Adder Technology: www.adder.com/en/about/partners.