Six Town Housing comes back in house

Bury Council has formally taken over responsibility for managing and maintaining its council 7,700 homes across the borough, following the transfer of staff and services from Six Town Housing.

This means that, from today (Thursday 1 February), services like repairs and grounds maintenance are the responsibility of the council.

The aim is to provide a more joined-up service, linking housing and other council services that residents rely on.

More services will be provided online, and tenants given a greater say on housing matters. The council will work with tenant associations and other groups to improve estates and communal areas, tackling anti-social behaviour and neighbour disputes. There will also be clear plans to improve properties, including improving energy efficiency, and timelines to carry out repairs and adaptations.

Tenants can still use the same phone number (0161 686 8000), email addresses and online services to access housing management support. Email replies will come from a Bury Council address – bury.gov.uk - and the enquiries email address has already been changed to housingenquiries@bury.gov.uk

Tenants can access their account and online information at www.sixtownhousing.org

Facebook and Instagram will also move over to BuryCouncilHousingService from 1 February.

Staff will wear Bury Council ID badges but other branding, like vehicles and building signage, will be updated on a phased basis to keep additional costs to a minimum.

ENDS

Press release issued: 1 February 2024.