Press release -

Statement from Visa

CenturyLink confirmed at 4.12PM BST that it had resolved an issue which caused widespread, global internet issues impacting many services earlier today. As a result, some Visa cardholders may have experienced issues using their Visa cards. [TIME: 16:35 BST, 30th August 2020]

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Visa is aware of a service disruption reported by CenturyLink, a third-party service provider, which is causing widespread, global internet issues, and impacting many services. As a result, some Visa cardholders may be unable to make payments. We are working with our partners to investigate and mitigate the impact on cardholders wherever possible. [TIME: 15:53 BST, 30th August 2020]

Contacts

European press office

Press contact 0207 795 5336

About Visa Europe

Visa Europe is a payments technology business owned and operated by member banks and other payment service providers from 38 countries.

Visa Europe is at the heart of the payments ecosystem providing the services and infrastructure to enable millions of European consumers, businesses and governments to make electronic payments. Its members are responsible for issuing cards, signing up retailers and deciding cardholder and retailer fees. Visa Europe is also the largest transaction processor in Europe, responsible for processing more than 18 billion transactions annually.

There are more than 500m Visa cards in Europe, while €1 in every €6 spent in Europe is on a Visa card. Total expenditure on Visa cards exceeds €2 trillion annually, with €1.5 trillion spent at point-of-sale.

Visa Europe is an independent business with an exclusive, irrevocable and perpetual licence to use the Visa brand in Europe. Visa Europe works in partnership with Visa Inc. to enable global Visa payments in more than 200 countries and territories.

For more information, visit www.visaeurope.com and @VisaEuropeNews

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