2024 Voyado Sustainability Report

Our 2024 Sustainability Report is here! It gives an overview of how we’re working with environmental, social, and governance (ESG) topics at Voyado—and how we’re making progress in areas that matter to us and our customers.

What we’ve been up to

Even though our environmental footprint is fairly small as a SaaS company, we’re still focused on doing better. This year, we reduced our total CO₂ emissions by nearly 30%. We’ve also taken a closer look at how our AI-powered features affect energy use, and how we can build smarter without using more resources than needed.

We also prepared for new EU sustainability rules (CSRD) by doing a Double Materiality Assessment—a workshop to understand which sustainability topics are most important to our business and to the world around us, shaping our strategy for our future efforts.

Inside the company, we’ve continued building a strong and inclusive culture. We launched Voyado Boost, a program to help employees grow and develop new skills, and we ran activities like Wellness Weeks and the highly appreciated "Job shadowing initiative".

Helping retailers become more sustainable

We’re always working to make our product more useful—not just for performance, but for sustainability too. In 2024, we rolled out features like Interactions and Challenges, which help retailers encourage their customers to shop in more sustainable ways.

We also ran a consumer survey to better understand what people care about when it comes to sustainability in shopping—and shared the results to help retailers make more informed decisions.

Some highlights from the year

• Welcomed Erica Ekelund Sandelin as our new CEO

• Gained H&M Group and eEquity as investors

• Hit a 99% customer satisfaction score

• Launched new product features that support more sustainable behavior

• Signed 50+ new customers across Europe

• Hired 85 new colleagues

• Awarded 63 scholarships to high school girls in Kenya

• Hosted IGE Day and Women at Voyado Week

• Nominated by Breakit as “SaaS Company of the Year”

• Kept our net retention rate at 115%

Curious to learn more?
📘 Read the full report here.