Voyado and Wolfpack Partner to Elevate Omnichannel Retail Experiences for Joolz

Today, Voyado has announced a strategic partnership with Wolfpack Agency, a Netherlands-based digital commerce agency. The partnership between Voyado and Wolfpack has already demonstrated its strength through successful collaborations with clients such as Stichd, SUMMUM, and Joolz. The synergy between the two companies helps retailers & brands achieve their omnichannel goals while simultaneously reducing implementation costs and maximizing value.

The Power of Collaboration

The partnership between Voyado and Wolfpack began over a year ago and has since evolved into a dynamic collaboration. By leveraging their respective expertise, the two companies are delivering exceptional results for retail clients. Voyado’s exclusive focus on retail aligns perfectly with Wolfpack’s expertise in omnichannel solutions. According to Mathijs Ruigrok, Sales Director Benelux at Voyado:

"Our collaboration started with shared clients and quickly evolved into a seamless integration of our capabilities. Wolfpack’s expertise in omnichannel solutions complements Voyado’s focus on personalized customer experiences, allowing us to deliver a 360-degree view of the customer journey."

As part of the partnership, Wolfpack will integrate Salesforce Commerce and Service Cloud with Voyado’s Customer Data Platform (CDP) for Joolz. This integration will enable Joolz to gain deeper insights into customer behavior, supporting highly targeted and personalized marketing efforts.

Arjen Bultje, Managing Director of Wolfpack, commented:

"By joining forces with Voyado, Wolfpack is taking a next step forward in creating the best omnichannel retail solutions. Voyado's state-of-the-art technology and data-driven approach to customer engagement allow Wolfpack to create highly personalized and impactful shopping experiences. This partnership empowers Wolfpack's clients with deeper insights, enhanced customer loyalty, and a competitive edge in the ever-evolving retail landscape. Together, the partnership is committed to driving the future of retail."

Jurryt van Arend, Director Global eCommerce & Customer Experience at Joolz, added:

"This partnership with Wolfpack Agency and Voyado will enable Joolz to integrate Salesforce Commerce and Service Cloud with a new Customer Data Platform (CDP). In line with our commitment to being Team Parent, providing the right support, and creating smart and conscious products, this collaboration empowers Joolz to gain a deeper understanding of our customers. We are now equipped to deliver highly relevant messaging and digital experiences that help our customers find the right information and make the right choice. Voyado's advanced segmentation and personalization capabilities will enhance our ability to reach the right audience with the right message at the right time, creating tailored marketing campaigns and improving customer lifetime value. This will unlock new levels of engagement and drive long-term growth for Joolz, ensuring we continue to support our customers every step of the way."