News -

Tallinn Zoo evaluated by customers as family tourism destination

This June Tallinn Zoo was evaluated by customers as family tourism destination within the BOSS-funded project implemented by Haaga-Helia UAS.

The Researcher Petteri Ohtonen interviewed 18 visitors and 13 potential customers and found out the following:

The overall evaluation of the Zoo as family destination reached 3.89 out of 5. Most of all the visitors appreciated the ample number of cafes, picnic spots and additional services, good location and free parking, clean environs and wide variety of animals.

When asked, to what extent their expectations were met at the zoo, the average rate reached 4.28.

While assessing how much children enjoyed being at the zoo, the rating climbed as high as 4.65.

It turned out that 89% of the interviewed visitors entered the zoo from the old main gate and only 11% through the new gate at the new main building.

2/3 of the interviewed visitors were the first-timers and 28% were there for the second time.

Visitors had also a number of recommendations regarding further development – for example more and better information and also in Finnish.

Now the work continues with finding solutions to the problems pointed out and the development opportunities where improvement seemed to be needed and possible.

Related links

Topics

  • Education

Categories

  • visit
  • animals
  • finland
  • service
  • hospitality
  • destination
  • family
  • zoo
  • estonia
  • tallinn

Related content

  • Finnish Food Tourism develops in Estonia

    Finnish food & Tourism experiences shared in Estonia Haaga-Helia has been developing Finnish food tourism alongside the Ministry of Agriculture and Forestry and Finpro/Visit Finland from the year 2012. Now the development is widening to the other side of the Gulf of Finland - with the contribution of BOSS (From Borders to Shared Space) project.

  • Haaga-Helia Hospitality Competence Center in Estonia participated at X National Tourism Conference

    Sven Lööndre and Ain Hinsberg were invited by the organizers - Estonian Travel and Tourism Association and Enterprise Estonia/Estonian Tourist Board - to participate at the traditional national tourism conference in Estonia held for the 10th time. This time the event was held in Pärnu on September 17-18 at the newly re-opened Estonia Resort Hotel & Spa conference center.

  • From Borders to Shared Space - BOSS Project Supports Development of Estonian Food Tourism

    BOSS From Borders to Shared Space program funds among other projects run by Haaga-Helia Supporting Development of Estonian Food Tourism, which had its first workshop held on October 8th in Tallinn. Up to 20 key food, tourism and food tourism stakeholders were convened at FoodStudio under the title „Strategic Context of Food Tourism“.

  • Tallinn FoodFair showcased Haaga-Helia Hospitality Competence Center

    ​The 16th Tallinn FoodFair (TFF) - an internationally recognized source of trade opportunities for food-related industries - from hotels, restaurants and catering services to retailers, importers, producers – was held in Tallinn on October 28-30.

  • Culinary Gulf of Finland, a BOSS-funded project, observed under an entrepreneurial angle.

    ​The BOSS From Borders to Shared Space program fund, among other projects run by Haaga-Helia, is supporting the development of Estonian food tourism in the project Culinary Gulf of Finland, which had its second workshop held on October 30th in Tallinn within the the 16th Tallinn FoodFair (TFF). Around 20 food, tourism and food tourism entrepreneurs and other stakeholders convened at the fair.

  • Garage48 StartUp Pitching welcomes Haaga-Helia in their mentoring team

    ​Haaga-Helia UAS/Haaga-Helia Hospitality Competence Center in Estonia participated on November 11 at the Garage48 StartUp Pitching event held at the Estonian Tech Startup headquarters in order to prepare the teams participating at the actual event taking place in Pärnu on November 13-15 .

  • BOSS-funded project Culinary Gulf of Finland continued with example cases in Helsinki

    ​The BOSS From Borders to Shared Space program fund, among other projects run by Haaga-Helia, is supporting the development of Estonian food tourism in the project Culinary Gulf of Finland, which had its third workshop held on November 20th in Helsinki as the pre-event activity of the Martinmarkkinat fair held on 21-22.11.

  • Tallinn ranked 46th in ICCA ranking for 2014

    Tallinn was ranked 46th in the International Congress and Convention Association (ICCA) ranking for 2014 released this summer among 1594 destinations all over the world, as 54 of the events held in Tallinn qualified as international conferences according to ICCA criteria.

  • From Borders to Shared Space wraps up as a major success

    BOSS From Borders to Shared Space program funding by the Finnish Ministry of Education was among other projects run by Haaga-Helia UAS supporting also the development of Estonian food tourism within the project “Culinary Gulf of Finland”, which had its final event on December 1st.

Enter your email address to follow Haaga-Helia Hospitality Compentence Center

When you choose to create a user account and follow a newsroom your personal data will be used by us and the owner of the newsroom, for you to receive news and updates according to your subscription settings.

To learn more about this, please read our Privacy Policy, which applies to our use of your personal data, and our Privacy Policy for Contacts, which applies to the use of your personal data by the owner of the newsroom you follow.

Please note that our Terms of Use apply to all use of our services.

You can withdraw your consent at any time by unsubscribing or deleting your account.
Check your inbox

Email sent to __email__. Click the link there to follow Haaga-Helia Hospitality Compentence Center.

Okay