Primus Announces Fourth Year of “Service for a Reason” Program

The program encourages customers to repair their backpacking, multi-fuel and camping stoves ahead of the spring outdoor season with free replacement parts

Sweden (February 1, 2024) — Primus, the Swedish cooking equipment brand, launches its Service for a Reason program, which encourages outdoor cooking enthusiasts to test their Primus stoves this February and March in preparation for the season ahead. Primus users can troubleshoot issues with their stoves and take advantage of Primus’ free part replacement policy for qualifying parts.

“We are always looking for ways to reduce our impact on the environment. Being able to replace a worn-out part instead of an entire stove is an opportunity to keep excess equipment out of landfills,” says Madelene Öhlin, head of brand and communication at Primus-Silva. “Over the past three years, this program has allowed us to keep hundreds of stoves in optimum working order.”

Primus stoves are painstakingly engineered to have accessible parts that can be easily serviced and repaired. To further help customers service their stoves, Primus has also created a library of videos to help keep stoves in optimum condition. The videos are available at https://primus.us/pages/primus-service-maintainence.

“At Primus, we prioritize designing Primus stoves to be serviceable so that we can ensure that our stoves can become lifelong companions,” says Öhlin. “Our goal is to make gear that can get handed down for generations.”

Primus’ Service for a Reason program will run from February 1 to March 31. To learn more or to initiate a warranty claim and receive their free replacement parts, customers in the United States can go the US Service Your Stove Page while customers in Canada can apply via this Canadian Service Your Stove Page.

For more information on Primus and their Service for a Reason program, please direct media inquiries to regional contact.