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Extenda Retail + Turnpike + Samsung come together > transforming the modern self-checkout experience into something truly seamless.

Press release -

Extenda Retail on Turnpike: When 1 + 1 = 11

How a powerful partnership transforms the self-checkout experience from efficient to effortless.

The self-checkout revolution is accelerating worldwide.
Retailers across the globe are embracing automation to meet rising consumer demands for speed, convenience, and autonomy.
But as self-service expands, a new challenge emerges: how to keep the human touch alive and prevent friction between technology, customers, and staff.

That’s where Extenda Retail and Turnpike come together - transforming the modern self-checkout experience into something truly seamless. Powered by Samsung Galaxy.

When Extenda Retail integrated Turnpike’s real-time staff connectivity into their self-checkout systems, something remarkable happened.
Friction disappeared. Staff became proactive instead of reactive. Customers felt supported - not stuck.

"Extenda Retail and Turnpike understand the power of collaboration, and by combining our respective strengths and expertise, we can deliver an unparalleled level of value to our clients - It's like 1 + 1 = 11. says Mohit Paul, CRO Extenda Retail "Together we elevate the retail experience for both staff and customers, and unlock new opportunities for growth and success."

“Turnpike doesn’t just make our self-checkouts smarter,” says Mohit Paul, “It makes them human. With Turnpike, help is there in a heartbeat.”

In a new Partnership film released today, Extenda Retail showcases what truly frictionless self-checkout looks like in practice - where technology and people work together seamlessly. The purpose is to start scaling this partnership internationally, starting today.

Watch it here: CLICK THIS LINK

A quick tap from the self-checkout sends the right signal to the right person at the right time. Powered by Samsung Galaxy devices, Turnpike’s platform ensures reliable, real-time communication that keeps everything moving smoothly.

Technology that feels human

The collaboration between Extenda Retail, Turnpike, and Samsung Nordics combines the best of innovation and practicality.
Samsung’s Galaxy technology supports the connected store experience — durable, responsive, and built for retail in motion - while Extenda and Turnpike focus on making every customer interaction effortless.

“Together we’ve built something that just works - for both customers and staff,” says Patrik Lundström, CEO of Turnpike. “That’s the beauty of true synergy. Now we will scale this

Real partnership. Real results.

Since the launch of the 'Frictionless Self-Checkout concept' earlier this year, several retailers have already reported:

  • Reduced intervention times
  • Higher staff satisfaction and efficiency
  • Improved customer ratings on self-checkout experiences

About the Partnership

Extenda Retail delivers world-leading self-checkout systems in over 100,000 locations globally.
Turnpike connects retail staff with real-time wearable technology that enhances communication and customer experience.
In collaboration with Samsung Nordics, the partnership ensures a robust and reliable hardware foundation, enabling connected, frictionless retail operations.

Together, they’re redefining the balance between automation and attention - between tech and touch.

Topics


Turnpike builds software that is transforming the way retail and hospitality employees work. We enable seamless discreet communication that drives real-time customer service and engagement. The solutions make employees more productive, more empowered, and more motivated.



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