“Our Net Promotor Score is reaching the highest level it has ever been,” says Anne Sorensen, Sales & Service Manager at Magasin.
For Magasin, Denmark’s most iconic department store, customer service has always been at the heart of the brand. But in today’s competitive retail landscape, meeting rising expectations requires more than tradition - it requires innovation to reduce all unwanted
A Bold Leap for Retail: ITAB and Turnpike Announce Strategic Partnership to Redefine the In-Store Experience
Turnpike, a pioneer in real-time workforce management and smart communication solutions, is joining forces with ITAB — a global leader in creating immersive physical retail environments — to reshape the future of retail. This long-term strategic partnership marks a major step forward in
Friktion är butikens osynliga fiende. Den är lömsk. Den skriker inte – den piper. Ett tyst larm. Ett blinkande felmeddelande. En suck. En övergiven varukorg. Få saker saktar ner en butik lika mycket som friktion. Varje gång ett moment skaver eller får flödet att stanna till, sker 3 saker: Personalen stressas. Kunden irriteras. Intäkten riskeras. Turnpike finns till för att ta bort friktionen.
Turnpike Group, a pioneer in wearable technology solutions for frontline staff, is proud to announce its expansion into Norway. Turnpike has already seen strong adoption in Norway, with forward-thinking clients such as Strawberry and Vinmonopolet embracing its innovative platform. With growing demand, the company now takes the next step—ensuring an even closer collaboration with its customers.
Today, Extenda Retail, a leading provider of self-checkout systems, and Turnpike, the leader in wearable staff connectivity solutions, are proud to announce their fully integrated solution. Together, they introduce "Frictionless Self-Check-out" — a groundbreaking concept designed to revolutionize the shopping experience for both customers and staff.
Turnpike, the leading Swedish wearable tech pioneer, and Playtech, a global leader in casino technology, are thrilled to unveil a transformative partnership aimed at revolutionizing the casino industry. This collaboration integrates Turnpike's advanced cloud service and wearable technology with Playtech's innovative casino solutions to significantly enhance staff efficiency and customer service.
Turnpike and Schaerer Unveil Groundbreaking Partnership with functional benefits for both staff & customers. From instant help requests to proactive alerts for grinder and refilling, and predictive alerts for beans and milk levels, the seamless integration ensures efficient operations. Enhanced productivity, reduced downtime and improved job satisfaction, as well as better customer experience.
The partnership between CircleK and Turnpike represents the dawn of an industry transformation, where cutting-edge technology meets unwavering commitment to customer satisfaction. Through seamless integration and relentless innovation, both companies are dedicated to making journeys easier and more enjoyable for customers and staff alike.
As recycling gains importance in retail, efficient return stations become crucial. TOMRA and Turnpike's integrated system allows real-time alerts for assistance and proactive maintenance, ensuring smoother operations and better customer experience.
TOMRA, världsledande inom automatiserad returhantering och svenska wearable tech-bolaget Turnpike - har inlett ett strategiskt samarbete. Detta partnerskap utgör en milstolpe inom digitalisering och realtidskommunikation för återvinningssektorn, med fokus på att uppgradera såväl daglig drift av maskinerna som kundupplevelsen och butikspersonalens arbetsdag.
Svenska wearable tech-företaget Turnpike har ingått ett strategiskt partnerskap med TIL-Tid, marknadsledare inom schema- och tidsplaneringssystem.
Detta strategiska samarbete är startskottet för mer avancerad digitalisering och realtidskommunikation i syfte att förbättra kundservice, bemanning och arbetsflöden för butik och restaurangnäring.
Det är svårare än någonsin för personalen att ve
Turnpike's solution connects hotel staff to smartwatches, facilitating seamless communication and task prioritization through real-time messaging and connected schedules. As a result, Clarion Hotel Sign is elevating the hotel experience, optimizing daily operations and boosting employee satisfaction. The right staff, at the right place, at the right time.
The partnership between Extenda and Turnpike is a strategic move that aims to drive growth for both companies. By joining forces, they can combine their respective strengths and expertise in retail technology solutions to offer a more comprehensive and integrated suite of products and services to retailers.
CGI and Turnpike has formed a partnership for future growth. The purpose of the partnership is cooperation for mutual support and acceleration in distribution of services and product solutions around the world.
Per Aniansson appointed new Chairman of Turnpike Group. “It's a true pleasure for me to welcome Per Aniansson as our new Chairman of the Board. Per will greatly contribute to the acceleration of our journey and he brings a wealth of experience and knowledge to the board, says Carl Norberg, Co-Founder of Turnpike.
ICA Maxi i Nynäshamn är första ICA-butiken i landet som nu kopplar upp sin personal med Turnpike's SaaS-tjänst och Samsungs smarta klockor för att optimera butiksdriften och förbättra kundrelationen. ”Det handlar om att gifta ihop kund- och medarbetarresan så att servicenivån går upp samtidigt som personalen jobbar smartare och mår bättre”, säger Elena Serrander, Butikschef på ICA Maxi Nynäshamn.
Turnpike tar idag in 28 MSEK i en ny kapitalrunda. Intresset har varit stort och rundan är kraftigt övertecknad. "Jag tittar på 100 intressanta bolag per kvartal och väljer ett som jag investerar i. Mycket ska stämma och viktigast är teamet, produkten, ekonomiska potentialen på marknaden och timingen. Turnpike tickar alla mina boxar, säger affärsängeln Shervin Razani som nu investerar i Turnpike.
Henrik Widman appointed new Head of Sales at Turnpike Group.
Stora Coop Visby fortsätter att bryta ny mark med digitaliseringens möjligheter. Turnpike kopplar nu upp butikens medarbetare för att förbättra kundupplevelsen och utnyttja kraften i att rätt person kan agera i realtid på kundernas behov.
Last week Turnpike Group (awarded ”Start Up of the Year 2021” by Microsoft Sweden) were featured in Dagens Industri, the largest business publication in Sweden. Jonas Borglin, CEO and new investor and board member Tomas Franzén explain the need for smarter retail solutions, and how smartwatches will play a key role in that transformation.
