How to Get Involved with the Customer Experience Center

The Customer Experience Center represents a new direction for Adder, creating more opportunities for customers, partners and employees to engage with KVM solutions in a practical and collaborative way. New experiences often come with questions and in this blog, we explore how you can get involved with the CXC.

The Customer Experience Center (CXC) has been expertly designed by Adder to make the testing and selection of KVM technology more accessible, collaborative and informed. This purpose-built space brings visitors into realistic environments, allowing them to experience KVM solutions in action and explore how common connectivity challenges can be addressed in practice.

Visit the CXC in Person
Visiting the CXC at Adder’s HQ in Cambridge, UK in person provides the opportunity to explore Adder’s KVM solutions at the heart of the organization, where technology is designed, manufactured and supported. Surrounded by KVM experts, sessions can be tailored to meet your specific requirements, whether that’s understanding system capabilities, testing configurations or discussing future plans.

During a visit to the CXC, you will have dedicated time with Adder’s KVM experts to:

• Assess your KVM requirements
• Explore future-ready solutions in action
• Ask questions and work through challenges collaboratively

Visits are structured around your priorities, ensuring time in the CXC is focused, relevant and solution-oriented.

Join a Virtual Session from Anywhere in the World
We recognize that not everyone can travel to attend a session in person. Virtual experiences in the CXC are designed to offer a comparable level of collaboration and engagement, regardless of location.

Through guided demonstrations and interactive discussions, remote attendees can:

• Explore product capabilities and troubleshoot real-world connectivity challenges
• Gain insight from Adder’s KVM experts
• Build confidence in selecting KVM solutions through informed decision-making

Whether in person or online, the experience is centered on clarity, conversation and collaboration.

Start the conversation
Getting involved with the CXC is straightforward. Whether you are interested in an in-person visit or a virtual session, our team is here to help shape an experience that suits your requirements.

If you’d like to explore the CXC or simply start a conversation, we’d be happy to hear from you: https://www.adder.com/en/customer-experience-center