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What do people say about the TCA?
What do people say about the TCA?

Press release -

Timeshare Consumer Association reviews

Original and best

The oldest, and widely considered to be the world's leading independent timeshare consumer authority, the Timeshare Consumer Association (TCA) is often a target for attacks by the timeshare industry and their representatives.   So what do actual timeshare users who have interacted with TCA feel about their experience with them?

The full TCA reviews page can be found here. The following are a few examples

Andrew and Wendy Wilkinson

The Wilkinsons were at the end of their tether after what they regarded as abysmal and unfair treatment by Seasons Holidays.  The battle had gone on for years before they turned to the TCA for help.  Their case was solved within a week, thanks to the TCA's intervention.

"What can we say? What has taken a harrowing year to resolve within a harrowing year we have finally got a fantastic positive result from Seasons. We would like to say a huge thank you to you personally Daniel for all your help and guidance in this matter as without your intervention we believe this issue would have never been resolved. So thank you from the bottom of our hearts, it means so much to us."

Mr & Mrs Wilkinson.

Mrs Underwood

Mrs Underwood was desperate to get out of her timeshare after being charged full maintenance fees during lockdown,  Her resort absolutely refused to listen or acquiesce.... Until the TCA explained to Mrs Underwood how to go about it:

"We contacted the Timeshare Association for advice about getting a refund of fees due to the lockdown and also how to cancel our timeshare ownership. We received a very quick response and an opportunity to discuss the matter by telephone. The gentleman I spoke to gave us very clear advice with suggested actions. He also said we could phone back if not successful. We followed his advice and were able to properly and amicably hand back our timeshare. Many thanks to all concerned! It is a millstone no longer round our necks!"

Mrs Underwood.

Mrs Ingram

This client was contacted by a firm offering to help her claim compensation.  Something didn't feel right to Mrs Ingram and on a whim she contacted the free helpline at TCA to check if the firm was legitimate.  The TCA keeps a database on timeshare fraudsters and was able to warn Mrs Ingram in time to save her paying thousands of pounds...

"I was contacted directly by a Legal Firm purporting to be from Madrid that could take on my case. As it was an unsolicited advance I was suspicious. I contacted the Timeshare Consumer Association and they dealt with my query very quickly and confirmed that the organisation was bogus. The Association also provided me with other information regarding legitimate legal firms which was very useful. I’d not used the Association before but it was good to know that they are there. I would use them for queries again."

Mrs Ingram

The list goes on...

There are many other reviews, and more are being added all the time as the tireless volunteer staff of the TCA go into battle daily on behalf of timeshare victims

"We are an independent, volunteer organisation," says Daniel Keating, the TCA's media officer. "For free, expert advice on any aspect of timeshare get in touch with our staff on the contact details below."

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Timeshare Consumer Association.  Contact us on: T: +44 2036704588 or +44 2035193808 (ask for Daniel), E: enquiries@timeshareadvice.org (Address to Daniel).  

WhatsApp (message only) +447586871055

TCA provides a central resource of consumer information on timeshare matters for the media and other organisations – We work towards encouraging responsible, honest, timeshare operators.  We also publicly expose negative consumer practices and organisations which operate in a manner detrimental to timeshare buyers and owners.

An important part of our mission is to lobby UK and European Governments and regulatory bodies for improved consumer protection in the timeshare environment and collect information on frauds and mis-selling, for action by enforcement authorities.

We are staffed by former and current timeshare owners, as well as former timeshare industry staff.  We know our way around the timeshare business

We are a proud member of the UK Small Charities Coalition  

Contacts

Daniel Keating

Press contact Help desk head

Related content

Free, expert, impartial timeshare advice since 1997

Timeshare Consumer Association. Contact us on: T: 01908881058 (ask for Daniel), E: enquiries@timeshareadvice.org (Address to Daniel).
WhatsApp (message only) +447586871055

The Timeshare Consumer Association (TCA) was started in 1997 by Sandy Grey, a timeshare owner himself, who became sick of what he saw as repugnant sales practises in the timeshare industry.
Sandy ran the website diligently from his home in Blythe, gaining a reputation for integrity and fearlessness at a time when some timeshare companies skirted with criminal behaviour and employed unsavoury characters.
Sandy was gradually joined by other volunteers, disaffected owners and even former timeshare sales staff, sick of the “dishonesty” in the industry as a whole.
Over the years, Sandy and his band of volunteers built up a huge volume of consumer testimony and knowledge. TCA became the number one source of impartial, expert advice regarding the latest scams as well as organisations that actually can be trusted.
Sandy sadly passed away in 2013, but he had started a movement that could not be stopped. Consumers continuously contact us to both ask for and give advice, sharing their experiences to help others stay ahead of the industry scams and pitfalls.
The information is moderated, assessed and categorised under the watchful eye of director Keith Dewhurst. With Keith at the helm, TCA has become the number one timeshare consumer organisation in the world.
Whilst there are paid employees, the TCA operates on a shoestring budget, relying on volunteers and donations, though these are never accepted from sources that could compromise the organisation´s integrity.
With your help, we will continue to hold the timeshare industry to account.
While there is timeshare we need the Timeshare Consumer Association watching.

Timeshare Consumer Association provides a central resource of consumer information on timeshare matters for both the media and the public. – We work towards encouraging responsible, honest, timeshare operators. We also publicly expose negative consumer practices and organisations which operate in a manner detrimental to timeshare buyers and owners.

An important part of our mission is to lobby UK and European Governments and regulatory bodies for improved consumer protection in the timeshare environment and collect information on frauds and mis-selling, for action by enforcement authorities.

We are staffed by former and current timeshare owners, as well as former timeshare industry staff. We know our way around the timeshare business.

A proud member of the UK Small Charities Coalition

Timeshare Consumer Association
Artemis House, 4a Bramley Road, Mount Farm
MK1 1PT Milton Keynes
Milton Keynes