As non-essential shops begin to reopen their doors, over half (56%) of small business owners surveyed are concerned they will not be able to bounce back from the impact of COVID-19, according to a new survey released by Visa today.
Headline Findings: • Consumer spending: Increases +0.7% compared to a year ago • Face-to-Face spend: Outstrips eCommerce for second consecutive month • World Cup fever: Hotels, Restaurants & Bars and Food & Drink categories are best performing sectors
Headline findings: Consumer spending: falls -1.1% year-on-year, declining for ninth time in ten months Face-to-Face spend: -2.5% on the year, while eCommerce rises only slightly (+0.2%) Recreation & Culture sees its greatest decline since April 2010
Consumers plan to make the most of Black Friday promotions, but spend over the whole festive season is predicted to be lower than last year E-commerce set to take record share of Christmas spending, while the high street likely to face a challenging festive period
- Household expenditure declines -0.3% on the year, the fourth month in the last five to see a decline - Recreation & Culture (-1.3%) suffers biggest decline since July 2013 - High street continues to suffer as face-to-face spending declines -3.2% - Lower spending across Transport & Communication (-6.4%) and Household Goods (-2.6%)
- Consumer spending rises for first time since April (+0.3% year-on-year) - Growth driven by higher E-commerce expenditure (+6.5% on the year), as Face-to-Face continues to decline (-2.6%) - With average growth of 0.2% each month this year, consumer spending is on track for its weakest calendar year of growth since 2013
• Consumer spending falls by -0.8% on an annual basis, following declines in May and June • Transport & Communication (-6.1%) and Clothing & Footwear (-5.2%) see most marked reductions in spend • Face-to-Face expenditure falls at quicker pace (-3.7% on the year), while E-commerce spend increases by +3.6%
• First fall in household expenditure since 2013 (-0.8% on the year) • Face-to-face spending declines notably (-5.3%), while e-commerce rebounds (+6.9%) after weak April (-0.3%) • Clothing & Footwear (-5.2%) and Household Goods (-4.1%) among the weakest performing sectors in May
• Consumer spending rises at the weakest pace for three months in April (+0.5% year-on-year) • Renewed increase in face-to-face spend (+0.3%) contrasts with slight dip in e-commerce (-0.1%) • Food & Drink categories see best growth for three years (+5.9%), while Clothing & Footwear records first increase in expenditure for five months (+2.3%)
Consumer expenditure growth weakens to +0.4% year-on-year in January, from +2.5% in December Face-to-face spending declines at quickest rate in four years (-3.1%), while e-commerce continues to rise (+4.1%) Hotels, Restaurants & Bars (+5.7%) and Recreation & Culture (+3.1%) are top performing sectors Clothing & Footwear sees biggest drop in spend since April 2012 (-3.8%)
- Cryptocurrency regulator, 3D printing technician and gig economy manager are predictions for future jobs - 52% of millennials expect to switch careers multiple times during their lifetimes - 62% will prioritise a career that aligns with their passions and interests
• More than £2bn spent on Visa cards during Black Friday • Online Visa spend in week leading up to Black Friday up 13% year-on-year with almost £1bn spent on Black Friday, alone • Contactless and mobile technology are driving new shopping habits in the run-up to Christmas
• Plans requiring additional checkout steps means more declined transactions and longer and more complicated checkout experiences • 52% of UK shoppers say increased online checkout steps will cause them to abandon purchases • Changes mean no more express checkouts or quick in-app payments from mobiles, reduced access to non-European online shopping sites, and longer queues
• Consumer spending increases +2.4% year-on-year in September, having been broadly flat in August (+0.1%) • Spending via e-commerce increases solidly (+6.0% on the year), while face-to-face expenditure saw a minimal increase (+0.1%) • Recreation & Culture (+6.8%) and Hotels, Restaurants & Bars (+6.0%) are best performing sectors
• 85% of Britons say banks are the most trusted institution in the provision of biometric authentication payment services • Britons are twice as likely to trust banks as government agencies to store their biometric information (60% vs 33%)
Headline findings: • Expenditure growth slows since July, rising by just +0.1% on the year • Hotels, Bars & Restaurants (+4.3%) and Recreation & Culture (+2.0%) both see slower increases in spend • Clothing & Footwear sees renewed fall in expenditure (-2.6%) • Reduced spending in face-to-face categories (-2.8%) is offset by further growth in e-commerce (+3.2%)
-Consumer spending rises +1.6% year-on-year in July, an improvement over May (+0.8%) and June (+0.9%), but still lower than the average growth rate in the past 2 years (+2.4%) -Hotels, Restaurants & Bars is strongest performing sector (+8.9%) -Transport & Communication records a further drop in spending (-3.8%)
Growth in consumer spending holds close to May’s 27-month low (+0.9% year-on-year) Transport & Communications which include flight bookings and car purchases dropped -4.2% Slowest increase in spending at Hotels, Bars & Restaurants since January 2013 (+3.3%) E-commerce spending rises at a faster pace (+4.6%), while face-to-face expenditure falls for the second month in a row (-1.3%)
• 1-in-5 in-person Visa-processed card payments are now contactless • 3 billion contactless transactions made using Visa cards and devices across Europe between 1 May 2015 and 30 April 2016 • 165 million Visa contactless cards and 3.2 million POS terminals are now in active in Europe
• SMEs identify banks as their preferred provider of transaction services, but take-up of newer ways to pay and be paid varies • Key barriers to change highlighted as perceived cost, risk and other priorities being addressed first