Primus Launches Fifth Year of Service Your Stove Campaign

Primus announces the fifth year of its Service Your Stove campaign, offering free spare parts to help customers repair rather than replace their stoves. The initiative encourages outdoor users to extend the life of their Primus stoves through simple repairs, supported by service guides and step-by-step videos. The campaign applies to qualifying spare parts and is available in selected regions, including the EU, from March 1 to March 31, 2026.

Repair Instead of Replace
A stove built to last should also be easy to repair. Primus designs its stoves so that components subject to natural wear are accessible and easy to replace, keeping repairs straightforward and cost-effective. By repairing worn or damaged parts, users extend the life of their stove and reduce the need to replace it.

Through Service Your Stove, Primus further supports repairs by providing free spare parts for qualifying requests — helping customers keep their stoves in use instead of replacing them entirely.

Supporting Long-Term Use
In addition to offering free spare parts during the campaign period, Primus maintains a growing knowledge hub with practical service guides and step-by-step videos. The aim is to make it easier for customers to care for their equipment and extend the life of their stoves.

Since its launch, Service Your Stove has supported long-term use and repair, reinforcing Primus’ commitment to durability, responsible product design and equipment built for extended outdoor use.

Campaign Conditions
Service Your Stove runs from March 1 to March 31, 2026. The campaign applies to spare parts only — not complete products or accessories. Spare parts are provided free of charge if the stove and requested part meet the campaign criteria. Availability may vary depending on model and region, particularly for discontinued products. The campaign is available in selected regions, including the EU.