(VIDEO) Hunstanton couple Malcolm and Ann Hill share their ECC timeshare claim experience

Malcolm and Ann's story is just like that of hundreds of thousands of other British timeshare owners.  

The Hills are former market traders, and Malcolm made a living before that as a rep selling supplies to farmers.  This Norfolk couple are no slouches when it comes to negotiation.  The decision they made to buy timeshare made sense at the time, but the deal got worse as the years went by.

Eventually Malcolm negotiated directly with their favourite hotel and got a better price than the shrewd couple were paying through their timeshare.  Their membership had become a burden that they were better off without.

That is when the Hills found European Consumer Claims (ECC).  After attending a consultation in Peterborough, the shrewd couple didn't need time to make their minds up.  After checking ECC's credentials, the Hills trusted their instincts and retained ECC to handle their compensation claim.

In August 2022, they got the news they had been waiting for.  Their claim was won, and their compensation was on its way

Watch the video above to hear about their experience dealing with ECC.

If you own a timeshare and would like a confidential chat about your options regarding relinquishment or a compensation claim, contact our team at ECC.