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Welcome to Mynewsdesk's support!

  • Opening hours Monday – Friday at 9-17 (CET/CEST)
  • We respond by phone, email, and chat
  • We provide tips, advice, and support
  • Support in your local language
  • Customer satisfaction – 4.96 / 5

Testimonial

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-The platform is user friendly and intuitive, even before we had taken any of the courses we were offered – but what weighed the most was how easy it is to mirror social media postings.

Anders Sten Nessem, Bergans

Get the help you need quickly from our knowledgeable support

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Expert help and guidance

You are always welcome to contact our support, regardless if you need help with your subscription, have questions about our product, or if you want guidance on how to reach the full potential of our PR and communication platform. Our experts offer both technical and advisory support.

Contact our Support
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Live chat - get help fast

Sometimes, you need help quickly. That is why we offer our live chat to our customers. The live chat is an easy way to get in touch with our support where you can expect fast service.

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We build the market's best PR platform together with our customers

At Mynewsdesk, we always strive to make our product even better for our customers. Therefore, the support and Mynewsdesk’s product and development department work closely together so that our customers’ experience constantly contributes to improvements in our product. Our goal is to offer the market’s best solution for PR and communications!

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Success Center

Usually, if you have a question, more people have wondered about the same thing. Therefore, we have gathered the most common questions asked by our customers in our Success Center! Access guides, tutorials, and FAQs – have a look and see if you find any answers there first. You can easily find our Success Center via the menu on the platform.

If you are a customer, it is easiest to find our support via our platform. If you are not a customer and want to get in touch with us, do it here!

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FAQ

What is Mynewsdesk?

Mynewsdesk is a digital platform that uses AI to offer you an intelligent solution for your PR. Companies and organizations use Mynewsdesk to increase brand awareness and to engage with journalists, opinion leaders, customers, influencers and other relevant target groups.

How does Mynewsdesk work?

In Mynewsdesk’s digital newsroom, companies and organizations can easily share news with over one million journalists worldwide. With our analysis tool, you get detailed insights about the reach and media exposure you get, and our tool for media monitoring can help you see your impact in the media. Mynewsdesk helps you evaluate your work, so you can maximize your PR and communication efforts to gain even better results!

Who uses Mynewsdesk?

Companies and organizations use Mynewsdesk to increase their brand awareness, and to build relationships with journalists, opinion leaders, customers, influencers and other relevant target groups.

Journalists, influencers and opinion leaders use Mynewsdesk to create news coverage for topics that are relevant to them. With Mynewsdesk, they can take part in news that they might otherwise have missed out on.

What are the benefits of Mynewsdesk?

Mynewsdesk’s digital newsroom is all you need for your PR and communication! By gathering all your external communication in one platform, you get an efficient workflow with publishing, distribution, media monitoring, analysis and a strong global media database with over one million journalist contacts. We make it easier and more efficient for companies and organizations to build relationships, and create knowledge about their business.

What reach does Mynewsdesk offer?

We have a local network of 29,000 journalists who subscribe to news from Mynewsdesk. In addition, we have our global media database with international journalists. In total, you can reach over one million journalists worldwide. Further, Mynewsdesk’s strong domain gives your publications better rankings in search results and thereby increased visibility. With our platform, you will reach the best and most relevant audience for your communication.

Is Mynewsdesk free?

For journalists and readers, Mynewsdesk is free. As a company or organization, we offer a free trial of Mynewsdesk, for ten days. When your trial ends, we offer different options that are customized to your needs and wishes. For prices and subscriptions, click here.

Where can I find more information about prices and subscriptions?

You will find our subscriptions here. For more information about our prices, you are welcome to contact our sales department here!

How do I book a demo of Mynewsdesk?

You can easily book a demo of Mynewsdesk here!

How do I get in touch with customer support and sales?

You are welcome to contact us here at any time. Feel free to follow us on Facebook, Twitter, Linkedin, and Instagram for more information.

How does Mynewsdesk work with AI?

Mynewsdesk’s digital PR solution is built with AI technology that automatically monitors the distribution and performance of every news item you publish via Mynewsdesk’s press service. AI allows you to find out when your news is published by the media and which journalists read your news. Via the AI ​​function Audience Targeting, Mynewsdesk analyzes your content to identify and make suggestions for relevant journalists, influencers, and other people that you should contact. All in all, our AI technology enables you to better understand your PR work, save time and maximize your results.

How does Mynewsdesk handle GDPR?

Mynewsdesk has updated Terms and Conditions in accordance with the new Data Protection Regulation, GDPR. As a customer, you are responsible for ensuring that your contact list in our platform is handled in a legal manner in accordance with the GDPR. Thereby, you need to create and define routines regarding the handling of your contact lists. You can read more about how we handle GDPR here.

Try Mynewsdesk for free

Explore the smartest PR solution on the market!

Start your free trial today!

  • Try for free for 10 days
  • Access the full scope of our PR solution
  • No binding period
  • No credit card details

 

Learn more about how Mynewsdesk processes your personal data in the privacy policy. Please note that our terms of use apply to all our services.