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Timeshare Consumer Association. Advised the BBC on details of the timeshare loan scandal
Timeshare Consumer Association. Advised the BBC on details of the timeshare loan scandal

Press release -

BBC collaborates with Timeshare Consumer Association to expose Barclays loans scandal

Award winning national BBC finance program Money Box reports on timeshare loans scandal, following advice and direction from leading timeshare consumer association

Watch video on YouTube here

Scandal exposed

Thanks to the counsel and direction of Timeshare Consumer Association (TCA), acclaimed national radio show Moneybox was able to advise its two million listeners on the shocking timeshare loan saga

For years, Barclays Partner Finance has been fiercely criticised over their association with disgraced Maltese timeshare company Azure. People who took out loans to buy timeshare complained of high pressure sales, dishonesty, and unlicensed, commission only timeshare salespeople handling and manipulating the application process.

Loans quashed

M1 Legal, a leading firm of timeshare lawyers spearheaded the campaign which led to Barclays cancelling nearly 1500 loans (worth around £48 million), refunding all payments made and paying interest on those payments. It took 4 years and the lawyers at the forefront of the campaign have achieved legendary status in the legal community for defeating the giant finance house

BBC Seeks TCA's expertise

BBC Radio 4's industry leading, respected financial advice program Moneybox had been alerted to the loan scandal by victim "Sheila" from Milton Keynes. Moneybox reporter Daniel Whitworth got in touch with the Timeshare Consumer Association in June 2021, and spoke with TCA's Information Officer, Daniel Keating.

Keating was already communicating with the lawyers involved, and put the grateful Whitworth in touch with the legal champions. Over the course of many phone calls, TCA and M1 Legal brought Whitworth and his colleagues up to speed with the intricacies of the case. The program aired 26th June 2021 and immediately the Timeshare Consumer Association's switchboard lit up with enquiries from other timeshare owners who had felt pressured into life changing loans.

Other timeshare loans targeted for refunds

Keating explains that while the BPF victory is a huge win , it may be only the tip of the iceberg. "This £48 million in cancelled, refunded loans only covers the BPF loans written at one particular timeshare resort, in a specific two year period. We believe that people who suffered from similar unsafe alliances between other high pressure timeshare operations and finance houses may be similarly liable."

For free, expert, independent advice on timeshare related issues, contact the Timeshare Consumer Association on the details below

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Timeshare Consumer Association.  Contact us on: T: +44 2036704588 or +44 2035193808 (ask for Daniel), E: enquiries@timeshareadvice.org (Address to Daniel).  

WhatsApp (message only) +447586871055

TCA provides a central resource of consumer information on timeshare matters for the media and other organisations – We work towards encouraging responsible, honest, timeshare operators.  We also publicly expose negative consumer practices and organisations which operate in a manner detrimental to timeshare buyers and owners.

An important part of our mission is to lobby UK and European Governments and regulatory bodies for improved consumer protection in the timeshare environment and collect information on frauds and mis-selling, for action by enforcement authorities.

We are staffed by former and current timeshare owners, as well as former timeshare industry staff.  We know our way around the timeshare business

Timeshare Consumer Association Newsdesk here

Timeshare Consumer Association on YouTube here

Timeshare Consumer Association on Facebook here

Timeshare Consumer Association on Medium here

Timeshare Consumer Association on LinkedIn here

Timeshare Consumer Association on Quora here

Timeshare Consumer Association website here

    We are a proud member of the UK Small Charities Coalition  

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    Daniel Keating

    Press contact Help desk head

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    Free, expert, impartial timeshare advice since 1997

    Timeshare Consumer Association. Contact us on: T: +44 2036704588 or +44 2035193808 (ask for Daniel), E: enquiries@timeshareadvice.org (Address to Daniel).
    WhatsApp (message only) +447586871055

    The Timeshare Consumer Association (TCA) was started in 1997 by Sandy Grey, a timeshare owner himself, who became sick of what he saw as repugnant sales practises in the timeshare industry.
    Sandy ran the website diligently from his home in Blythe, gaining a reputation for integrity and fearlessness at a time when some timeshare companies skirted with criminal behaviour and employed unsavoury characters.
    Sandy was gradually joined by other volunteers, disaffected owners and even former timeshare sales staff, sick of the “dishonesty” in the industry as a whole.
    Over the years, Sandy and his band of volunteers built up a huge volume of consumer testimony and knowledge. TCA became the number one source of impartial, expert advice regarding the latest scams as well as organisations that actually can be trusted.
    Sandy sadly passed away in 2013, but he had started a movement that could not be stopped. Consumers continuously contact us to both ask for and give advice, sharing their experiences to help others stay ahead of the industry scams and pitfalls.
    The information is moderated, assessed and categorised under the watchful eye of director Keith Dewhurst. With Keith at the helm, TCA has become the number one timeshare consumer organisation in the world.
    Whilst there are paid employees, the TCA operates on a shoestring budget, relying on volunteers and donations, though these are never accepted from sources that could compromise the organisation´s integrity.
    With your help, we will continue to hold the timeshare industry to account.
    While there is timeshare we need the Timeshare Consumer Association watching.

    Timeshare Consumer Association provides a central resource of consumer information on timeshare matters for both the media and the public. – We work towards encouraging responsible, honest, timeshare operators. We also publicly expose negative consumer practices and organisations which operate in a manner detrimental to timeshare buyers and owners.

    An important part of our mission is to lobby UK and European Governments and regulatory bodies for improved consumer protection in the timeshare environment and collect information on frauds and mis-selling, for action by enforcement authorities.

    We are staffed by former and current timeshare owners, as well as former timeshare industry staff. We know our way around the timeshare business.

    A proud member of the UK Small Charities Coalition

    Timeshare Consumer Association
    Artemis House, 4a Bramley Road, Mount Farm
    MK1 1PT Milton Keynes
    Milton Keynes