Skip to content
Old look (left) vs new blue look (right).
Old look (left) vs new blue look (right).

Blog post -

Timeshare Consumer Association website getting a makeover. Fresh new look, but nothing else changes.

New look, same free, expert impartial advice and support.

The Timeshare Consumer Association (TCA) website and social media pages are getting a long overdue makeover after 23 years.

Since the legendary Sandy Grey formed the TCA in 1997, it has been respected as a punchy, intrepid consumer organisation, run on a shoestring budget, staffed largely by volunteers (mainly retired ex and current owners, plus ex timeshare workers) and funded by donations.

Our knowledge-base comes from the hundreds of communications a day we receive from the timeshare community.  We use their shared experiences to advise still other people, and so the circle continues.

TCA is universally acknowledged to be the world´s leading consumer authority on the timeshare industry.

The only downside to this is the overwhelming demand for our help and advice means there never seems to be enough time to do everything, and sometimes important tasks like updating the website design get overlooked... until now.

A fresh, clearer design that matches the service we provide

Newly appointed media officer Dan Keating explains the changes.

"We've chosen a cleaner, more up to date look," explains Daniel.  "The team all wanted to simplify the  website user experience on the front page.  The site has so much content that we were starting to look overcomplicated.  

Old look. Straight lines and cursive script.  Less vibrant colours. 

"We are lucky enough have worked on this rebrand with a top class designer called Juan Diego and are taking full advantage of his skills. He is giving us a completely fresh theme, with vibrant blues and modern fonts" says Daniel.


New look. Modern, lowercase font. Fresh blue colours

"Juan Diego is also simplifying the user experience to make the site less cluttered and easier to navigate.  Everything will be still there, but easier to use.  We are all very excited for the roll out of the new site in the next few weeks.

Nothing else changes

"The important message to our followers is that we are the same organisation, operating in the same way, and run by the same people.  We still have the same mission, to provide free, impartial, expert timeshare advice to anyone who asks us.

"If you need help or advice on a timeshare related matter, get in touch."

_________________________________________


Timeshare Consumer Association. Contact us on: T: +44 2036704588 or +44 2035193808 (ask for Daniel), E: enquiries@timeshareadvice.org (Address to Daniel).

WhatsApp (message only) +447586871055

TCA provides a central resource of consumer information on timeshare matters for the media and other organisations – We work towards encouraging responsible, honest, timeshare operators. We also publicly expose negative consumer practices and organisations which operate in a manner detrimental to timeshare buyers and owners.

An important part of our mission is to lobby UK and European Governments and regulatory bodies for improved consumer protection in the timeshare environment and collect information on frauds and mis-selling, for action by enforcement authorities.

We are staffed by former and current timeshare owners, as well as former timeshare industry staff. We know our way around the timeshare business

We are a proud member of the UK Small Charities Coalition

Timeshare Consumer Association


Related links

Subjects

Tags

Regions

Press contacts

Daniel Keating

Press contact Help desk head

Related content

Related stories

Free, expert, impartial timeshare advice since 1997

Timeshare Consumer Association. Contact us on: T: +44 2036704588 or +44 2035193808 (ask for Daniel), E: enquiries@timeshareadvice.org (Address to Daniel).
WhatsApp (message only) +447586871055

The Timeshare Consumer Association (TCA) was started in 1997 by Sandy Grey, a timeshare owner himself, who became sick of what he saw as repugnant sales practises in the timeshare industry.
Sandy ran the website diligently from his home in Blythe, gaining a reputation for integrity and fearlessness at a time when some timeshare companies skirted with criminal behaviour and employed unsavoury characters.
Sandy was gradually joined by other volunteers, disaffected owners and even former timeshare sales staff, sick of the “dishonesty” in the industry as a whole.
Over the years, Sandy and his band of volunteers built up a huge volume of consumer testimony and knowledge. TCA became the number one source of impartial, expert advice regarding the latest scams as well as organisations that actually can be trusted.
Sandy sadly passed away in 2013, but he had started a movement that could not be stopped. Consumers continuously contact us to both ask for and give advice, sharing their experiences to help others stay ahead of the industry scams and pitfalls.
The information is moderated, assessed and categorised under the watchful eye of director Keith Dewhurst. With Keith at the helm, TCA has become the number one timeshare consumer organisation in the world.
Whilst there are paid employees, the TCA operates on a shoestring budget, relying on volunteers and donations, though these are never accepted from sources that could compromise the organisation´s integrity.
With your help, we will continue to hold the timeshare industry to account.
While there is timeshare we need the Timeshare Consumer Association watching.

Timeshare Consumer Association provides a central resource of consumer information on timeshare matters for both the media and the public. – We work towards encouraging responsible, honest, timeshare operators. We also publicly expose negative consumer practices and organisations which operate in a manner detrimental to timeshare buyers and owners.

An important part of our mission is to lobby UK and European Governments and regulatory bodies for improved consumer protection in the timeshare environment and collect information on frauds and mis-selling, for action by enforcement authorities.

We are staffed by former and current timeshare owners, as well as former timeshare industry staff. We know our way around the timeshare business.

A proud member of the UK Small Charities Coalition

Timeshare Consumer Association
Artemis House, 4a Bramley Road, Mount Farm
MK1 1PT Milton Keynes
Milton Keynes